FAQS

 Tel: 877-45-44-33
E-Mail: shop@store.uk

 20 Margaret St, London
Great Britain, 3NM98-LK

 Free standard shipping
on all orders in New York

 Support forum provide
for over 24h, every day.

Frequently Asked Questions

What is your return policy?

Returns are accepted within 30 days of receiving your electric scooter. The scooter must have no scratches or dings visible on the scooter.

Is this product safe?

Yes! Our scooters intuitive design and technology makes this product very safe for riders. We recommend wearing a helmet for additional safety precautions.

How long does shipping take?

Once payment is received, shipping takes from 8-14 days. You will be able to track your scooters route via FEDex.

How long is the battery life?

18 miles.

How long does It take to charge?

Get a full charge in less than 5 hours.

What is the max speed?

18 mph.

Where are you located?

715 Peachtree St.
Atlanta, GA 30308

Returns

You have ​30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 3-5 days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non​refundable.

715 Peachtree St.
Atlanta, GA 30308

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